Audiobook/Chapter Missing from Your Library or Downloads?

Sometimes when you log into your account, you may find that your Library is missing an audiobook or chapter, or is showing up as empty. Please make sure first whether you have manually deleted the history you are looking for.

 

If you have not, please follow the instructions at Having Trouble With Your Listening or Downloading History.

 

If either of the above steps does not solve this problem, please feel free to reach out to our Support Team at any time and our developing team will help you solve the problem soon.