At Papaya FM, we care deeply about the safety of your personal data.
This means our Support Team works 24/7 to protect from any internet villainy, safeguarding Papaya FM, your account, and your data. We’re always on patrol for suspicious activity.
There are also measures you can take to assist in protecting your Papaya FM account and ensure any personal data remains secure.
Use a Strong Password
This means using something relatively uncommon. Hackers routinely use automation to test common passwords. Generally speaking: the longer the password, the better. A combination of letters, digits, and special characters provides a high level of security.
Regularly Change Your Password
If an unverified source accesses your password, changing it often can reduce the chance of it successfully being used to gain access to your account.
Keep your firmware/anti virus software up to date
Generally speaking: The more up to date your firmware/antivirus software is, the more secure your system will be.
Be Careful When Opening Links and Attachments in Emails
If you open a link in an email that takes you to a page where you’re required to enter any personal details, such as passwords or payment information, make sure the website is legitimate.
Note: Papaya FM will never ask for your password in an email. Partial payment details may be requested, but only within support cases. For your security, we will never ask for full payment details.
Log out after Using Papaya FM on Public Devices
Whether you’re at work, school, the library, or simply using a device that isn’t your own, remember to log out after using Papaya FM to prevent others from gaining access.
We’ve made it super easy to change or reset your password, so you can do this at any time. We also recommend checking out our guide about any suspicious emails from Papaya FM.
These are also good practices to bear in mind when using any internet-related services, not just Papaya FM.
If you have any questions or concerns, please do not hesitate to contact our Support Team via email or feedback at any time.