If you receive fraudulent e-mails (also known as phishing or brand spoofing) which report a security breach and ask for usernames and passwords, you are supposed to be careful about such requests. Fraudulent e-mails come in many forms, but generally ask our users to send their account credentials (username and password) or to select a link, leading them to a fraudulent web site that looks like a legitimate web site — even duplicating logos and text and asking users to sign-in or change their password.
Fraudulent e-mail messages may imply a sense of urgency or immediate risk to your account if you fail to answer. Special offers and prizes may also be promoted as incentives.
Papaya FM will never ask you to respond via e-mail to any requests for private or personal information including passwords, personal information numbers or login information. If you receive an e-mail that appears to be from Papaya FM and the e-mail requests that you select a link and/or re-enter your personal information or password, do not reply to the e-mail — please send an email or feedback to our Support Team (firstname.lastname@example.org) to let us know about the phishing email you received, and then delete it immediately. Describe the fraudulent incident, making sure to attach or include any fraudulent e-mails you received. Our Support and Security Team will investigate into the issue and find out a solution to make our community securer.