At Papaya FM, we prohibit harassment in the forms of witch hunting, repetitive unwanted or obsessive attention, aggressive intimidation, suicide requests or threats. It’s important to keep in mind that not everything that’s mean, insulting or negative is considered harassment, but if your situation with a troll or harasser continues to escalate, you can try to minimize the impact and protect yourself at the same time in a variety of ways.
1.Don’t retaliate. As upsetting as it can be, recognize that it’s extremely important that you DO NOT respond to this person. Most bullies are looking for a reaction, so don’t give them one.
2. Any threats and harassment you receive should be documented, so be sure to take screenshots, record links and text, and any names or aliases the person goes by.
3. Report the harasser. By reporting the harassing comments or posts to our Support Team, we are able to remove the comment and block the user. If the behavior becomes repetitive, please contact our Support Team with details so we can do all we can to help.
4. Take threats seriously. If you believe you are in physical danger, contact the local law enforcement authorities who have the tools to address the issue.
If you decide to work with law enforcement, make sure to do the following:
- Document the violent or abusive comments or posts with print-outs or screenshots
- Be as specific as possible about why you are concerned
- Provide any context you have around who you believe might be involved, such as evidence of abusive behavior found on other websites
- Provide any information regarding previous threats you may have received
5. Take care of yourself. Dealing with online harassment is emotionally and physically taxing. This stuff is hard to deal with even when you’re at your best. Talk to people you trust about your concerns, what you need from them, and how they can help. Eat, exercise, and sleep as normally as you otherwise would. Take time for yourself to do things that relax you – read, play games, spend time outside, be with friends.